Frequently Asked Questions

Shipping & Delivery

Q: Do you offer free shipping?
A: Yes! We offer free tracked shipping on all orders within the UK.

Q: How long does delivery take?
A: Most orders arrive within 5-7 working days. You'll receive a tracking number once your order ships.

Q: Do you ship internationally?
A: Yes, we ship to multiple countries worldwide. Shipping costs and delivery times vary by location.

Returns & Refunds

Q: What is your return policy?
A: We accept returns within 30 days of delivery. Items must be unused and in original packaging.

Q: How do I return an item?
A: Contact us at omgbuythisnow@hotmail.com to initiate a return. We'll provide you with return instructions.

Q: When will I receive my refund?
A: Refunds are processed within 5-7 business days after we receive your returned item.

Products

Q: Are your storage products suitable for small spaces?
A: Absolutely! Our products are specifically designed to maximize storage in small homes, flats, and caravans.

Q: Do the adhesive hooks damage walls?
A: No, our adhesive hooks are designed to be removable without damaging walls, making them perfect for renters.

Q: Are the food containers dishwasher safe?
A: Yes, our glass food storage containers are dishwasher, microwave, and freezer safe.

Orders

Q: Can I track my order?
A: Yes! You'll receive a tracking number via email once your order ships.

Q: Can I change or cancel my order?
A: Please contact us immediately at omgbuythisnow@hotmail.com. We'll do our best to accommodate changes before shipping.

Contact

Q: How can I contact customer service?
A: Email us at omgbuythisnow@hotmail.com and we'll respond within 24 hours.